Refund policy
Return and Refund Policy
Hey, Goddess! We want you to have the best experience possible, so here’s everything you need to know about purchases, returns, and exchanges:
Final Sales & No Refunds
Please note that all purchases made on our website (www.goddessenergy.co or www.goddess-energy.shop) are final. We ask that you carefully read product descriptions and what’s included before making your purchase, so you know exactly what you’re getting. Goddess Energy, LLC does not offer refunds or money-back guarantees, and by completing your order, you acknowledge and agree that refunds will not be issued under any circumstances.
If you have any questions or concerns about your item(s) before or after purchasing, please reach out to us at hey@goddessenergy.co. We’re always here to help you!
Defects & Damages
We want you to love every item you receive! Please inspect your order when it arrives. If something’s not quite right—whether it’s defective, damaged, or if the wrong item was sent—let us know right away. We’ll assess the situation and work with you to find a solution.
Digital Downloads
Because digital downloads are instant, we do not accept returns on these purchases. If you have any questions about a digital product before buying, please reach out to us. If you experience any issues with downloading your files after purchase, we’re happy to assist! Just contact us at hey@goddessenergy.co.